STATIC REFERENCE

cozmetica was built for Pakistan

We operate a live casino, slots lobby and sportsbook on a single platform where your account works everywhere. Open with JazzCash, Easypaisa, SadaPay or Raast, and move between...

Live Tables & SlotsJazzCash + EasypaisaOne Account Everywhere

Explore Lobby Read FAQ

How we came to this platform

We started by asking what Pakistan's gaming community actually needed: fast deposits that clear in minutes, withdrawal requests processed the same day, and a lobby that doesn't disconnect when you switch rooms. Our payment stack — JazzCash, Easypaisa, SadaPay and Raast — runs directly into the chip buy-in, so your balance updates instantly. We've shaped every feature around the account holder's workflow,

from mobile-first navigation to live-table audio that works on 3G. Your security is embedded, not an afterthought.

Instant Deposits
Same-Day Withdrawals
Pakistan-Built Stack

WHAT DEFINES US

Three pillars of cozmetica

Updated today

LOBBY

Games across three rooms

Live tables stream from our broadcast centre. Slots connect to 40+ studios. Sportsbook updates odds in real time. All three sit in your account without page reloads or separate logins.

PAYMENT

Deposits clear in seconds

JazzCash, Easypaisa, SadaPay and Raast connect directly to your chip wallet. Withdrawals are verified and released same-day. Your balance shows the moment the transaction clears.

SUPPORT

Help in your language

Our team responds in Urdu and English across chat, email and WhatsApp. Account issues are resolved within the hour. Payment questions get flagged to the deposit desk first.

cozmetica is designed as a fast, mobile-first gaming information hub with clear local payment context and safer access notes.

— cozmetica platform team

BY THE NUMBERS

The scale we operate at

40+

Game studios providing slots and table content

Live table rooms running 24 hours daily

Local payment rails clearing deposits instantly

Sportsbook leagues covered with live odds updates

ALWAYS HERE

How we help when you need us

Team online

Live chat

Open the chat panel in your account and speak to a support agent in Urdu or English. Most questions are answered in under 5 minutes.

Email escalations

Account or withdrawal issues get routed to our verification team. You'll receive a response within 90 minutes during business hours.

WhatsApp support

Send a message to our WhatsApp line and a team member will respond with account help or payment troubleshooting within the hour.

YOUR SECURITY

What protects your account

Encrypted login

Your password and two-factor authentication are stored with AES-256 encryption. We do not store payment details on our servers.

Payment verification

Every deposit and withdrawal is verified against the source account. Mismatches block the transaction until you confirm via email or SMS.

Device recognition

New logins from unfamiliar devices trigger a verification code sent to your registered phone number before access is granted.

Session timeout

Your session expires after 30 minutes of inactivity. Log back in to resume play. This keeps your account safe on shared devices.

Audit logs

Every deposit, withdrawal, chip movement and table join is logged with timestamps. You can review your account history anytime.

Dispute resolution

If a transaction or game outcome is questioned, our support team pulls the full audit trail and resolves it within 48 hours.

CONSISTENCY ACROSS DEVICES

Same account, any screen

Desktop lobby

Full table room browser, slot filters, sportsbook betslip and account tools all visible at once without scrolling.

Mobile experience

Responsive design stacks the lobby vertically. Live tables scale to portrait and landscape. JazzCash and Easypaisa chips appear in the top bar.

Live table switching

Switch between tables while staying in the video stream. Your chip balance updates live. Audio and video never drop when you move rooms.

Slot persistence

Leave a slot game mid-spin and return hours later to the same game state. Your progress and balance are held exactly as you left them.

Sportsbook sync

Open a sportsbook betslip on mobile, finish it on desktop. Your unsettled bets, odds locks and account balance move seamlessly between devices.

Chat continuity

Start a support conversation on chat, close the app, reopen it and continue the same thread. Full context is preserved across sessions.

Payment history

View all deposits and withdrawals with timestamps and status in one searchable list. Filter by date, method or transaction type.

What makes cozmetica recognizable

Unified wallet

One chip balance that funds live tables, slots and sportsbook bets. No separate wallets. No internal transfers. Chips move freely across all three rooms.

Instant balance updates

Your chip count refreshes within 2 seconds of every transaction. Watch your balance move when you buy chips, win a hand or place a sportsbook bet.

Live dealer video

Every table streams HD video with dealer audio. If your connection dips, the stream auto-adjusts resolution. Video never freezes the chip interface.

Smart slot filters

Browse slots by studio, volatility level, hit frequency or recent play. Favorites are saved to your profile. New game alerts notify you within hours of release.

Live odds updating

Sportsbook odds refresh every 3 seconds during live events. Historical odds are logged so you can see what price you locked in on each bet.

Account statement export

Download your full gaming history, deposits, withdrawals and balance statements as CSV or PDF. Use it for your own record-keeping.

What visitors ask us about

You select JazzCash at checkout, enter your registered phone number, confirm the USSD prompt from Jazz, and the chips appear in your account within 30 seconds. We verify the transaction server-to-server so no manual steps are needed. Your balance shows immediately.

Yes. Withdrawal requests submitted before 4 PM are processed and sent back to your JazzCash, Easypaisa, SadaPay or Raast account by 9 PM the same day. You'll receive an SMS confirmation when the funds reach your phone wallet.

You remain seated at the table and can rejoin within 60 seconds. If you don't return, the table folds your hand and returns your chips to your balance. The game continues without you. No chips are lost.

Tap or click the room name in the top menu — Live Tables, Slots or Sportsbook. Your account stays logged in, your chip balance travels with you, and the new room loads in under 2 seconds.

Yes. After 30 minutes of inactivity, your session locks automatically. When you log back in from that device, we send a verification code to your registered phone number. You enter it to regain access.

Open Account Settings and navigate to History. You'll see every deposit, withdrawal, table session and slot game with exact timestamps. Export the full statement as a PDF whenever you need it.

Contact our support team via chat, email or WhatsApp with your transaction ID. We'll investigate within 90 minutes and either confirm it cleared to your wallet or reissue it immediately if there's a network delay.